• How does someone make a formal complaint about a health care facility or community-based treatment program?
• How do I report a problem with a physician?
• How do I check to see if there have been complaints made against my doctor?

Q. How does someone make a formal complaint about a health care facility or community-based treatment program?

A. If you have concerns about your health care or treatment, you have the right to make a formal complaint. Call us or download the Complaint Report Form. Then send any supporting documentation including:

• The name of the health care facility or community-based treatment program in question,
• Your name and mailing address so that we can send you a written report of our investigation,
• Your daytime phone number in case we have further questions about your situation, and
• A clear, concise explanation of your concern or the problem, including the dates and times of specific occurrences.

Note: You may make an anonymous complaint; but we won’t be able to send you a written report of the investigation.

Q. How do I report a problem with a physician?

A. Call the Board of Physician Quality Assurance at 410-764-4777 or 800 492-6836 to report any problems with a physician.

Q. How do I check to see if there have been complaints made against my doctor?

A. Call the Board of Physician Quality Assurance at 410-764-4777 or 800 492-6836.