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Secretary John M. Colmers

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Governor Martin O'Malley and Lt. Governor Anthony G. Brown

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Home> Frequently Asked Questions

Frequently Asked Questions
The following questions are those most frequently asked by telephone, and on the website.

HOW TO SEARCH THE PAGE:
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If you don't find your questions among this group, please review our site, and leave an E-mail message on the appropriate Administration or unit page. This will provide the fastest response.

If you can't determine which page is appropriate, leave your inquiry with  healthmd@dhmh.state.md.us.  We will usually respond to you within 24 hours.

How do I get my birth certificates?

How do I check on my doctors' credentials?

How can I check on my HMO's performance?

How do I renew my nursing license in Maryland?

How do I file a complaint against a Maryland Medical Professional?

How do I get information on HIV/AIDS?

¿ Cómo puedo conseguir información acerca del VIH/SIDA?

How is HIV/AIDS transmitted?

Where can I get an HIV test?

What programs are available to provide HIV/AIDS care?

How many cases of HIV and AIDS are there in Maryland?

I am in need of alcohol and/or drug abuse treatment services for myself or my family. How do I find a program?

Is treatment available for pregnant women and women with children?

I am looking for information about alcohol and drug abuse for a paper I am writing for school. Can you tell me where I can find the most recent resources, pamphlets or brochures on the topic.?

I am currently providing substance abuse counseling and would like to become a DHMH Certified Program. How do I go about this process?

For other treatment options for women see Maryland's Alcohol and Drug Abuse Certified Programs listing.

Does CMS cover all childhood illnesses?

What are examples of conditions CMS covers?

How can I find out if my child's medical problem is covered?

What are the CMS requirements?

If my income places me above the CMS financial eligibility scale, does that mean that I should not apply?

Does CMS cover dental care?

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My child was covered by CMS for evaluation of a heart murmur two years ago.  Does my child automatically qualify for evaluation and/or treatment of another condition now?

One of my children is currently eligible for CMS services. Does this qualify my other children for services?

How do I apply for assistance?

Does the Laboratories Administration supply emergency courier service for correctional facilities and hospitals?

Do we draw blood for out of state premarital testing/How long will it take to receive the results/How much does the testing cost?

Can I bring food to the Laboratory to be tested?

Does the state do paternity or forensic DNA testing?

Do you provide training for medical technologists or certified phlebotomists?

Can you answer my questions regarding CLIA regulations or licensing?

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Do you license clinical laboratories in the state of Maryland?

Do you license Physicians?

How do I report a problem with a Physician?

How do I check to see if there have been complaints made against my doctor?

Can you tell me where I can get information about meningitis immunization?

Can you give me a result for a specimen which my doctor sent to your laboratory to be tested for gonorrhea?

I want to send my child's stool to be tested for parasites.  Do you accept specimens directly from patients for testing?

I found a mold in my apartment.  How can I go about having it tested?

Where can I get a list of the drinking water certified laboratories in Maryland?

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How can I get my environmental laboratory certified to analyze drinking water in Maryland?

Is Maryland a National Environmental Laboratory Accreditation Program (NELAP) authority?

Does Maryland recognize NELAP accreditation?

I got sick after eating this food.  How do I have it tested and Where?

The electricity was off in my house, is the food in the freezer or refrigerator okay to eat?

I have a report of "Microbiological Examination of Miscellaneous Foods."  What does it mean/Is the food bad/Did it make me sick?

How do I get my water tested?

I had my water tested by the state three days ago.  Could you please give me the results of that test?

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Do you accept samples on……?

What are COLIFORMS/What is their significance?

What is ESCHERICHIA COLI/ What is its significance?

What are  ENTEROCOCCI/What is their significance?

CDC West Nile Questions and Answers

What is the newborn screening program?

Why is my baby tested?

How is my baby tested?

What are the names of these disorders?

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But my baby seems healthy, are the tests still necessary?

Is my permission required?

How much will theses tests cost?

How does a baby get one of these disorders?

When is the best time to test my baby?

How soon will I know the results?

What if I am told that a retest is necessary?

What if my baby has one of these disorders; Is there a cure?

If this child has a disorder, Will my future children have it also?

How can I make it easier for the doctor to help my baby?

I am going to collect a diagnostic or environmental specimen/sample, what do I need to do, How is it to be handled, what lab slip, etc?

Where do I go for immunizations?

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What is the phone number to a specific central laboratories lab area in Baltimore?

How late may I bring samples into the lab?

When will my samples get to Baltimore?

What does OHCQ regulate?

How can I file a complaint of discrimination in services delivery or treatment?

How can I access interpreter or foreign language services for medical emergencies?

Is it mandatory to put the Maryland Relay number on all program literature or office correspondence?

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Are programs and facilities required to post their non-discriminatory policy procedure's?

How do I know if I or someone else needs help?

How to be an active partner in your care

Who will take the call?

How do I obtain copies of birth, death, fetal death, and marriage certificates?

How do I obtain verification of a divorce?

What data are available from the Vital Statistics Administration and how can I obtain the data?

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What publications are available from the Vital Statistics Administration?

I am a genealogy searcher. Where can I find records for my research?

Where is the Division of Vital Records located and what the hours of operation?

How can I obtain a commemorative birth certificate?

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Why is the Board of Physician Quality Assurance creating a profile on each licensed physician?

What information will be provided on the profile?

How did the Board retrieve the information provided on the profile?

May a physician correct the initial profile?

If a physician corrects a profile, when will the profile be provided on the Internet?

If a physician corrects the profile for any factual inaccuracies within 35 days, will the physician receive an additional copy of the profile?

What are the consequences for filing false information on the profile?

Are profiles available for all physicians in Maryland?

Where do I get information about the examination?

How do I change my address?

How do I change my name?

How do I get additional information about the different committees?

What are the educational requirements for each of the different licensing levels?

Do you have reciprocity with other states/If so, what other states?

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Who benefits from HMO performance reports?Which HMO report is right for you?

Who is EHNAC?

Why EHNAC Accreditation?
 
What do the regulations require of Payers?
 
How will these regulations help Maryland providers?
 
Are these activities consistent with Federal initiatives to simplify administrative health care transactions?

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How does one obtain vendor licenses?

Why is Baltimore known as The City of Firsts?

What is the History of Baltimore City's Government?

How can I locate a loved-one's grave site?

How do I receive assistance for child support enforcement?

What is Baltimore's total land area?

What is Baltimore's total water area (including lakes)?

What is Baltimore's total area, including streets and water?

What is Baltimore's total harbor area?

How much land is zoned for Business use?

How much land is zoned for Industrial use?

How much land is zoned for Residential use?

Where can I go to get an anonymous HIV test?

I am HIV positive, where can I get help?

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I am pregnant and need medical assistance. Where can I go?

Where can I go to get medical assistance for my children?

Can someone come to my school and talk about HIV and AIDS?

Where can I get immunizations for my child?

How can I get a nurse to provide services for a relative in my home?

How can I find out if I am pregnant?

My child has pediculosis (head lice), what can I do?

I have no health insurance, where can I get a physical exam to start a new job?

How can I change the primary care provider that I was assigned in the Health Choice Program?

Where are the nearest health department clinics and what are their phone numbers?

Where do I call for: pregnancy testing, immunizations, children's physicals, or lead screening?

I have no health insurance and my child needs medical follow-up. What can I do?

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How can I get help for my elderly parents?

How do I get service from Home Health?

Is there a cost for Home Health Services?

How do I go about getting someone in a nursing home?

How do I get Medical Assistance?

I need inpatient treatment and I have no money, where can I go and can your agency get me into a program?

When a person doesn't want to go into treatment, what legal steps can I take?

Does your bureau offer speakers to talk about alcohol, tobacco and other drugs?

Does your bureau provide educational information about alcohol, tobacco and other drugs?

What does it mean if someone has a positive skin test for tuberculosis?

What do I do if I am bitten by a dog or cat?

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While visiting at a nursing home, I noticed an insect crawling along the floor in the room. Who should I contact and what will be done?

What do I do if I lost a pet in Baltimore County?

What do I do if there is a problem with barking dogs in my community?

What is the life expectancy in Baltimore County?

What are the leading causes of death for Baltimore County residents?

How many births are there to Baltimore County residents/How many are teen births?

What is the fertility rate?

What is the teen birth rate?


How do I get my birth certificates?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html

 

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How do I check my doctors' credentials?

Please contact the Maryland Board of Physician Quality Assurance at the following:

4201 Patterson Avenue
Baltimore, Maryland 21215

General Information   410 764-4777
Executive Director C. Irving Pinder 410 764-4770
Deputy Director Margaret T. Anzalone 410 764-4780
Chief/Compliance Division Barbara K. Vona 410 764-2475
Chief/Allied Health Program Kathy Scott 410 764-5973
Chief/Licensure Jim Webster 410 764-2460

Or you can reach BPQA using at http://www.bpqa.state.md.us

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How can I check on my HMO's performance?

You can check on your HMOs performance using the HMO Report Card that can be found at Maryland Health Care Commission (MHCC): http://www.mhcc.state.md.us

According to the MHCC 1997 Policy Report on HMO Performance -"...this report summarizes performance information across HMOs and relates it to key issues that confront health care policy makers.  The purpose of this report is to provide an overview of how Maryland's commercial HMOs are meeting the needs of their members."

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How do I renew my nursing license in Maryland?

To find out how to renew your professional nursing license please contact:

Maryland Board of Nursing
Reisterstown Road Plaza Mall
4140 Patterson Avenue

Baltimore, Maryland 21215
410 764-5124 or go to their web site Board of Nursing

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How do I file a complaint against a Maryland medical professional?

If you wish to file a complaint against the following medical professionals:

Physician
X-ray Technician

Radiographer
Physician's Assistant
Respiratory Therapist

Please contact the Maryland Board of Physician Quality Assurance (BPQA) at : http://www.bpqa.state.md.us 410 764-2480, 410 764-2475, or 410 764-4795.  For complaints against other medical professionals, please contact the general information telephone number for Licensing Boards at 410 764-4700

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How can I file a complaint of discrimination in services delivery or treatment?

By writing or calling the:

Equal Access Compliance Unit
Office of Community Relations
5th Floor, Herbert R. O’Conor Building
201 West Preston Street
Baltimore, Maryland 21201
(401) 767-6592; The Maryland Relay 711 or
1-800-735-2258

By writing or calling the Administrator of the facility where the alleged discrriminatory act took place, with carbon copies to the Equal Access Compliance Unit.

By writing or calling the U.S.Office for Civil Rights, Region III, 150 S. Independence Mall,
Philadelphia, Pennsylvania 19106; (215) 861-4441, TDD (215) 861-4440.


How can I access interpreter or foreign language services for medical emergencies?

State facilities and programs receiving federal financial assistance or licensed by the state should
provide or have access to services and devices, such as, qualified interpreters, assistive listening
devices, notetakers, and written materials.


Is it mandatory to put the Maryland Relay number on all program literature or office correspondence.

Yes, it is mandatory to put the Maryland Relay number on all program literature or office
correspondence.


Are programs and facilities required to post their non-discriminatory policy procedure's?

Yes, the Department requires that programs and facilities receiving federal financial assistance post
their non-discriminatory policy procedure/s in a conspicuous place accessible to both
clients/consumers and staff. The responsible Department official or designee shall from time to time review practices of recipients to determine their compliance.


How do I obtain copies of birth, death, fetal death, and marriage certificates?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html


How do I obtain verification of a divorce?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html


What data are available from the Vital Statistics Administration and how can I obtain the data?

 


What publications are available from the Vital Statistics Administration?

The Publications available from the Vital Statisics Administration are available for
download from this web site at the Reports Page


I am a genealogy searcher. Where can I find records for my research?

For genealogy, researchers should consult the following organizations:

Maryland State Archives
350 Rowe Boulevard
Annapolis, Maryland 21401
410-260-6400
Maryland State Law Library
361 Rowe Boulevard
Annapolis, Maryland 21401
Enoch Pratt Free Library
400 Cathedral Street
Baltimore, Maryland 21201
410-396-5468
Peabody Library
17 East Mount Vernon Place
Baltimore, Maryland 21201
  Maryland Historical Society
201 West Monument Street
Baltimore, Maryland 21201
410-685-3750

Where is the Division of Vital Records located and what the hours of operation?

This information is available on our Directions Page


How can I obtain a commemorative birth certificate?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html


What do I have to do in order to work as a physical therapist or physical therapist assistant in the State of Maryland?

You must be licensed by the Maryland Board of Physical Therapy Examiners before working in Maryland. Once the necessary requirements are met, the Board issues a temporary license. Practice in Maryland prior to licensure may preclude your being given favorable consideration for licensure and could make you subject to a fine.


If I am licensed in another state may I work, under supervision, until I receive my Maryland license?

No. We will assist you in receiving your Maryland license as quickly as possible. However, the Board can not exempt you from the requirement of having a Maryland license.


 How do I become licensed in Maryland?

  • By examination
    General requirements for licensure are evidence of graduation from an approved physical therapy or physical therapy assistant curriculum (whichever is applicable) and a passing score on the national licensing examination.
     
  • By endorsement
    If you meet the general requirements and are currently licensed in another state, the Board may waive the national licensing examination. In addition, if you have registered to take the national licensing examination in another state, and are a graduate of an approved physical therapy or physical therapist assistant curriculum (whichever is applicable), you may file for licensure by transfer of examination scores. If you are a graduate of a program of physical therapy in another country, your educational credentials must be considered by a Board approved credential evaluation agency to be comparable to a Bachelor's Degree in Physical Therapy. You will also be required to complete a specified period of supervised clinical experience or provide satisfactory evidence of same if licensed in another state.

How can I get a temporary license?

  • If by examination:
     
    • completed application form;
    • application and examination fees; and
    • post-graduation transcript of credits.

     

  • If by transfer of examination score:
     
    • completed application form;
    • application fee;
    • post-graduation transcript of credits;
    • sworn statement that you are not now nor ever have been licensed in another state
    • evidence that you are registered to take, or have taken the national licensing examination in another state; and
    • evidence that you have requested examination score to be sent to this Board from the reporting service.

     

  • If by waiver of examination (endorsement):
     
    • completed application form;
    • application fee;
    • copy of current license;
    • verification of current license;
    • post-graduation transcripts of credits; and
    • evidence that you have requested that your examination score be sent to this board from the reporting service. In addition, if you are a graduate of a program of physical therapy in another country, you must file evidence of oral competency in the English language and comply with the preceptorship requirement (COMAR 10.38.06.01D).

What is a passing score on the national licensing examination?

A score to be passing on the national licensing examination is the criterion referenced score set by the Federation of State Boards of Physical Therapy.


What happens if I fail the national licensing examination?

If you fail the examination, you must repeat it.


What shall I do if I believe someone is violating the Physical Therapy Practice Act?

It is your legal and ethical responsibility to report any suspected violation of the law to the Board.  Violators may include unlicensed persons who aid and abet the illegal and unsafe practice of physical therapy as well as physical therapists or physical therapist assistants who are practicing outside the scope of law.


How can I get more information?

More detailed information regarding the licensure process may be obtained by calling the Board office at (410) 764-4746 or (410) 764-4752. You can also contact us by e-mail at ditpeach@erols.com.


Why is the Board of Physician Quality Assurance creating a profile on each licensed physician?

During the 1999 Session of the Maryland General Assembly, Senate Bill 302, Board of Physician Quality Assurance-Physician Profiles-Disclosure to the Public passed which requires the Board to create a profile on each licensed physician.


What information will be provided on the profile?

The physician profile will include the following information:

  1. Final disciplinary actions taken by the BPQA as provided to the National Practitioner Data Bank.
  2. Final disciplinary actions taken by another state board as provided to the National Practitioner Data Bank.
  3. Medical school attended and the date of graduation.
  4. Internship or residency training.
  5. Certification by the American Board of Medical Specialties and the American Osteopathic Association.
  6. Hospital privileges
  7. Primary practice setting.
  8. Participation in Maryland Medical Assistance Program.
  9. Links to the American Medical Association and Maryland-licensed Health Maintenance Organizations.

How did the Board retrieve the information provided on the profile?

The Board compiled the information from various sources including Board files, hospital reports and information reported on the physician's last renewal form.


May a physician correct the initial profile?

The physician is given an opportunity to correct any factual inaccuracies before the physician's profile is made available to the public. If a physician does not correct the profile for any factual inaccuracies within 35 days, then the profile is displayed as is on the Internet.


If a physician corrects a profile, when will the profile be provided on the Internet?

The Board will update the profile within 10 business days after receipt of the corrected profile.


If a physician corrects the profile for any factual inaccuracies within 35 days, will the physician receive an additional copy of the profile?

The Board only provides the initial profile to the physician.


What are the consequences for filing false information on the profile?

Answer: Providing false information may be ground for discipline including denial, suspension or revocation of a physician's license.


Are profiles available for all physicians in Maryland?

Profiles are only provided for active licensed physicians. A consumer may access http://www.docboard.org for information on inactive physicians.


Where do I get information about the examination?

The best place to get information regarding the BSWE examination is the American Association of State Social Work Boards or you can call the Board of Social Work Examiners directly at (410) 764-4788.


How do I change my address?

You must request this in writing with a legal signature. Send your written request to:Board of Social Work Examiners
4201 Patterson Ave.
Baltimore, MD. 21215


How do I change my name?

You must send a copy of your marriage certificate, divorce decree, or some other court ordered document to the Board at the same address listed above.


How do I get additional information about the different committees?

Call the Board office at (410) 764-4788 for additional information about the committees.


What are the educational requirements for each of the different licensing levels?

Call the Board office at (410) 764-4788 for additional information about the licensing levels if none of the pages listed here have answered your question.


Do you have reciprocity with other states/If so, what other states?

Yes, the Board has reciprocity with all other states, however, there are additional forms that are required. For specific information about reciprocity, or forms, contact gordonh@dhmh.state.md.us or call the Board office at (410) 764-4788.

If you have any questions concerning continuing education, please send your inquiry to: stateneb@dhmh.state.md.us  or call the Board of Social Work directly at (410) 764-4788.

If you have any additional questions NOT covered on this, or any other web page, please direct your comments or questions to stateneb@dhmh.state.md.us.

Board of Social Work Examiners
4201 Patterson Avenue, Baltimore, MD 21215
(Tel) 410-764-4788 (Fax) 410-358-2469 (TDD) 800-542-4964
Content questions?  contact
stateneb@dhmh.state.md.us
COPYRIGHT © 1998, 1999, 2000 Maryland DHMH


Who benefits from HMO performance reports?

Consumers & Employers - HMO reports help consumers and employers make informed decisions about enrolling and contracting with health plans. Information on quality allows consumers and businesses to select plans based on value and not just cost.
HMOs & Providers - HMOs and providers can assess the care being provided to members and identify areas needing improvement. Health plans want to compare their performance with the performance of other plans.
Government Officials -
Government officials use performance reports to monitor the efforts of HMOs to meet public health objectives in areas such as childhood immunizations, mammography screening, and access to care.
Overall -
HMO performance reports should increase plan performance by stimulating marketplace competition around quality. The Commission’s HMO performance reports  are the only source of objective and independently audited information on the quality and performance of all commercial HMOs operating in Maryland.


Which HMO report is right for you?

The Division responds to special requests for information on health care delivery systems issues  that are requested by the Maryland legislature, executive departments, and other external groups. The Division also serves as an incubator for newly mandated Commission activities, laying the groundwork for full implementation.

Finally, the Division is also responsible for monitoring health care reform initiatives being undertaken in other states. The Division researches the current health care policies and benefits of those states to determine if their initiatives can improve access to, increase the quality of, or lower the costs of health care in Maryland. Any recommendations are developed in accordance with the Commission's mandates from the General Assembly.

Nursing Home Report Cards: Chapter 382 (Senate Bill 740 [1999]) requires the Commission, in consultation with the Department of Health and Mental Hygiene and the Department of Aging, to develop a system to comparatively evaluate the quality of care and performance of nursing facilities. To provide guidance in the development of a nursing home performance report, the Commission has convened a steering committee of interested parties including representatives of relevant state agencies, nursing homes, academic experts in data collection issues, and consumers. A progress report to the General Assembly on the development of the nursing home evaluation system is required by January 1, 2001 and the evaluation system must be implemented on or before July 1, 2001.
Report on the Nursing Facility Performance Evaluation System, January 2001 (pdf)

Hospital and Ambulatory Surgical Facility Report Cards: Chapter 657 (House Bill 705 [1999]) requires the Commission to develop similar performance reports on hospitals and ambulatory surgical facilities (ASF). A Steering Committee has been formed which includes representatives of the hospital industry, the ambulatory surgical facility industry, State regulators, data and performance evaluation experts, and a consumer member. A progress report to the General Assembly on the development of the hospital/ASF evaluation system is required by January 1, 2001 and the evaluation system must be implemented on or before July 1, 2001.
Report on the Hospital/Ambulatory Surgical Facility Performance Evaluation System, January 2001 (pdf)

The Task Force to Develop Performance Quality Measures for Managed Behavioral Health Care Organizations: Chapter 579 (Senate Bill 585 [1999]) requires the Task Force to develop measures of quality for the provision of behavioral health care services to members or enrollees of managed behavioral health care organizations. Managed behavioral health care organizations are defined as "a company, organization, or subsidiary that: contracts with a carrier to provide, undertake to arrange, or administer behavioral health care services to members; or otherwise makes behavioral health care services available to members through contracts with mental health care providers." Behavioral health care services are defined as "procedures or services rendered by a health care provider for the treatment of mental illness, emotional disorders, drug abuse, or alcohol abuse."

In October 1999, a 10-member Task Force was convened including the Secretary of the Department of Health and Mental Hygiene or the Secretary's designee, the Executive Director of the Maryland Health Care Commission (MHCC) who is designated the Chairman, and the Maryland Insurance Commissioner. The remaining seven were appointed by the MHCC based on nominations from professional associations or groups designated in the bill. An Interim Report was presented to the General Assembly in December 1999. The Task Force recommended, and the legislature agreed, that, with the exception of a few initial steps, the deadline for final recommendations be extended to December 15, 2000 in order to permit a more thorough analysis of the measures that should be reported.
Interim Report of the Task Force to Develop Quality Measures for Managed Behavioral Health Care Organizations, December 15, 1999 (pdf)

Final Report of the Task Force to Develop Quality Measures for Managed Behavioral Health Care Organizations, December 2000 (pdf)

 


Who is EHNAC?

The Electronic Healthcare Network Accreditation Commission is an independent, not-for-profit accrediting body. It is comprised of an Executive Director and nine (9) industry and consumer representatives from the following groups: Two (2) commissioners represent clearinghouses and transaction processing networks with parent company revenue under $3,000,000; two (2) represent clearinghouses and transaction processing networks with parent company revenue in excess of $3,000,000; one (1) commissioner represents VANs [value added networks]; two (2) commissioners represent the public as ad hoc members; one (1) commissioner represents a private payer or insurer and one (1) commissioner represents the provider community, hospital, physician or other consumer organization. 

With the help of industry work groups, EHNAC establishes clear standards against which clearinghouse and value-added network performance is measured. EHNAC defines its evaluation and accreditation procedures, including different accreditation levels, methods for granting and revoking accreditation, probationary periods and provisional accreditation. These steps are intended to represent full disclosure of the process and rules under which accreditation will operate, giving participants as clear an understanding as possible of expectations and processes.

 


Why EHNAC Accreditation?

Accreditation supports continuous improvement of an organization while helping to raise the standards of an industry as a whole, evaluating performance measured against industry-established standards. The accreditation process and the work of an independent accrediting body protect the interests of the general public while providing a benchmark for prospective users to evaluate service capabilities.

The Commission holds a seat on the EHNAC standards committee and has already effectively lobbied for the adoption of certain standards (e.g., open connectivity and stronger confidentiality measures). By granting EHNAC deemed status and opting to work with EHNAC in the continuous improvement of these standards, the Commission supports the evolution of national standards for clearinghouses and networks. State standards could prove costly to both providers in terms of quality and the EDI industry in terms of accreditation costs.


What do the regulations require of Payers?

The regulations apply to payers with annual health care premiums of over $1 million dollars. The payer regulations have two major requirements. First, payers must be capable of accepting claims through a payer designated MHCC-certified EHN. This does not limit a payer’s selection of more than one EHN, it merely states that at least one EHN must be MHCC-certified. Payers must also submit an EDI Progress Report that will aid the Commission in tracking the progress of health care EDI in Maryland.


How will these regulations help Maryland providers?

These regulations will help to establish an EDI infrastructure in Maryland in which providers can be confident that claims will reach their intended payers. These regulations eliminate the chance that a provider who does business with many payers will have to contract with several different EHNs to make sure claims get to the payers. By contracting with an MHCC-certified EHN, practitioners and payers will know that the EHN has met data security and confidentiality requirements that go beyond those of the EHNAC accreditation program. Additionally, practitioners and payers alike should enjoy an increased confidence in a decision to contract with an MHCC-certified EHN.


Are these activities consistent with Federal initiatives to simplify administrative health care transactions?

The Health Care Portability Act (H.R.3103) will establish standards for the transmittal and use of electronic claims data. The regulations enacted by the Commission are fully compatible with the Federal initiatives. The Commission will continue to work with federal and industry work groups to ensure that Maryland’s health care EDI needs are considered as national standards are developed.


How can one obtain copies of Birth, Death and Marriage Certificates?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html


How does one obtain vendor licenses?

For clothing, call (410) 333-3790. For food, (410) 396-3787


Why is Baltimore known as The City of Firsts?


What is the History of Baltimore City's Government?


How can I locate a loved-one's grave site?

Online services are available at sites such as this one


How do I receive assistance for child support enforcement?

By calling (410) 962-1110 or (800) 723-9937 for enforcement. If questions arise, contact the Courts at (410) 347-2011. They should be able to supply additional needed information regarding your case


What is Baltimore's total land area?

49,183.15 acres


What is Baltimore's total water area (including lakes)?

6,631.27 acres


What is Baltimore's total area, including streets and water?

55,674.97 acres


What is Baltimore's total harbor area?

6,491.82 acres


How much land is zoned for Business use?

8,654.83 acres


How much land is zoned for Industrial use?

15,133.89 acres


How much land is zoned for Residential use?

25,394.43 acres


Rivers Lakes & Streams

Druid Lake
48.85 acres

Lake Montebello
54.22 acres

Lake Ashburton
29.34 acres

Fort Armistead Lake
7.03 acres


Where can I go to get an anonymous HIV test?

hdsites.cfm


I am HIV positive, where can I get help?

hdcasemg.cfm


I am pregnant and need medical assistance. Where can I go?

hdpwcmkc.cfm


Where can I go to get medical assistance for my children?

hdpwcmkc.cfm


Can someone come to my school and talk about HIV and AIDS?

hdactiv.cfm


Where can I get immunizations for my child?

Immunizations are available at our health center sites. Contact a public health nurse at the health center nearest you to arrange a time suitable to you. Call 410-887-2705 for the site and phone number.


How can I get a nurse to provide services for a relative in my home?

Call 410-887-2705. A public health nurse will obtain the necessary information to determine what services are appropriate for your problem. Nursing Assistants are available through the Home Health Division of the Long Term Care Bureau or other private agencies. If the family member is home bound, call 410-887-2726 to speak with the Home Health Supervisor.


How can I find out if I am pregnant?

Contact the health center nearest your residence to schedule an appointment for a screening and assessment by a public health nurse and to schedule an appointment to speak with a PWC worker to apply for the Pregnant Women and Children's (PWC) medical insurance program, if needed.


My child has pediculosis (head lice), what can I do?

The public health nurse in your nearest health center can provide you with all of the information about medication, environmental clean-up and other necessary measures.


I have no health insurance, where can I get a physical exam to start a new job?

Call central information and referral at 410-887-2705 for recommendations.


How can I change the primary care provider that I was assigned in the Health Choice Program?

Contact the Enrollee Action Line at Foundation Federal Health Services at 1-800-284-4510 to discuss your concern.


Where are the nearest health department clinics and what are their phone numbers?

Contact your nearest health center:

Baltimore Highlands - Lansdowne Health Center - 410-887-1003
Dundalk Health Center - 410-887-7182
Eastern Family Resource Center - 410-887-6452
Essex Health Center - 410-887-0246
Hannah More Academy Center - 410-887-1152
Liberty Family Resource Center - 410-887-0607
Towson Health Center - 410-887-5992
Woodlawn Health Center - 410-887-1332


Where do I call for: pregnancy testing, immunizations, children's physicals, or lead screening?

Contact your nearest health center:

Baltimore Highlands - Lansdowne Health Center - 410-887-1003
Dundalk Health Center - 410-887-7182
Eastern Family Resource Center - 410-887-6452
Essex Health Center - 410-887-0246
Hannah More Academy Center - 410-887-1152
Liberty Family Resource Center - 410-887-0607
Towson Health Center - 410-887-5992
Woodlawn Health Center - 410-887-1332

Call Conservation of Hearing and Vision at 410-887-2722. We can also help eligible families with costs of glasses and examinations.


I have no health insurance and my child needs medical follow-up. What can I do?

Some medical problems of children may be eligible for assistance programs, call 410-887-2718. You can apply for the Child Health Insurance Program if you are eligible according to your income. Call 410-887-2957 for an application.


How can I get help for my elderly parents?

By making a referral to Geriatric Evaluation Services (GES) at 410-887-2754, we can make a home visit, do an assessment, and access services from the community according to need.


How do I get service from Home Health?

Call 410-887-2725 and review your needs with an intake supervisor.


Is there a cost for Home Health Services?

We will bill Medicare or any other insurer, if available. We also have a sliding scale fee for those with no insurance coverage. We do not deny service due to inability to pay.


How do I go about getting someone in a nursing home?

First, you need to talk with your doctor to evaluate your needs. Secondly, you can call Geriatric Evaluation Services (GES) at 410-887-2754 for guidance with the steps necessary for placement in a nursing home.


How do I get Medical Assistance?

You need to call the Department of Social Services at 410-887-2520.


I need inpatient treatment and I have no money, where can I go and can your agency get me into a program?

The Bureau of Substance Abuse can only make referrals to a program. We cannot get anyone into a particular program. All treatment programs will need to do an evaluation/assessment, before anyone is admitted to a treatment facility. There are very few 28-30 day inpatient programs available. There are a few programs that will accept indigent clients, however, these programs usually have a waiting list. The Bureau of Substance Abuse can do an evaluation and help facilitate the referral process. We do not have the power to force any agency to take a person into their program. For more information, call 410-887-3828.

Right Turn of Maryland, LLC operates the Baltimore County DWI/Correctional Treatment facility. Potential clients must undergo a Substance Assessment to determine if they are appropiate for admisssion. Assessments are provided at no cost by staff of the Baltimore County Department of Health, Bureau of Substance Abuse. For more information, contact Nick Gori, Criminal Justice Coordinator at 410-887-3828.


When a person doesn't want to go into treatment, what legal steps can I take?

If a person is not motivated for treatment, there is little that can be done. If the person is a danger or threat to themselves or others, the certification process can be started. Two doctors must attest to the fact that the person is a danger or threat and process the certification paperwork. An intervention can be set up with the person and significant others to make them aware of the problems their drug usage is causing them and others. The intervention should be conducted by trained professionals.


Does your bureau offer speakers to talk about alcohol, tobacco and other drugs?

Presenters are available to offer education and information about problems associated with alcohol, tobacco and other drugs. Call the Bureau of Substance Abuse at 410-887-3828 to schedule a speaker.


Does your bureau provide educational information about alcohol, tobacco and other drugs?

The Department of Health, Bureau of Substance Abuse has a resource center which provides educational pamphlets and brochures about alcohol, tobacco and other drugs, including the Drug and Alcohol Information Referral Booklet. If interested, please call 410-887-3828 to receive educational materials. In addition, there are literature racks filled with educational materials located at each Baltimore County Library.


What does it mean if someone has a positive skin test for tuberculosis?

A positive skin test usually means that the person has been infected with the TB germ. It does not mean the person has tuberculosis or TB disease. Other tests are needed to see if the person has TB disease. This is usually done by a doctor, clinic or the local Health Department. For more information, call 410-887-2711.


What do I do if I am bitten by a dog or cat?

The wound site should be thoroughly cleaned and flushed with soap, water and antiseptic. Tetanus prophylaxsis may be needed. If the owner of the animal is known, the police should be called. If the animal is a stray and can be safely confined, contact Animal Control at 410-887-5961 to arrange pickup of the animal. If the dog or cat escapes, call the Police to report the incident. Call the Baltimore County Health Department at 410-887-2729 on the next business day so that further recommendations can be made.

If someone is bitten by any animal that is obviously sick or behaving abnormally, seek immediate medical evaluation. If the animal is available, it must be evaluated by a licensed veterinarian or turned over to Animal Control. The Police and Baltimore County Department of Health should also be immediately notified. The 24 hour emergency on-call number for the Health Department is 410-832-7179.


While visiting at a nursing home, I noticed an insect crawling along the floor in the room. Who should I contact and what will be done?

The Baltimore County Health Department, Medical Environmental Health Program should be contacted at 410-887-6005 to report this problem or any other environmental complaint. A registered sanitarian will be assigned to investigate and evaluate these problems at the facility. If the complaint is substantiated, the facility will be required to take the necessary actions to correct the situation.


What do I do if I lost a pet in Baltimore County?

You may visit the Baltimore County Animal Shelter at 13800 Manor Road between the hours of 10 am and 3 pm, Monday through Saturday. Any dog or cat received by Animal Control will be checked for identification or the required license tag and efforts will be made to contact the pet owner.

If the animal has no identification, the owner can come to the Animal Shelter to see if their pet is here; the owner may also fill out a lost pet card for the shelter bulletin board. Photos of lost pets are encouraged.


What do I do if there is a problem with barking dogs in my community?

Call the Baltimore County Animal Control Division at 410-887-5961 Monday through Friday from 8 am to 4 pm. Reports are taken by phone, but not anonymously.


How can I get a copy of a birth or death certificate?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html


What is the life expectancy in Baltimore County?

For males born in 1997, the life expectancy is 74.4 years. For females born in 1997, the life expectancy is 79.6 years


What are the leading causes of death for Baltimore County residents?

1. Heart Disease
2. Cancer
3. Cerebrovascular Disease
4. Pneumonia and Influenza
5. COPD - (Chronic Obstructive Pulmonary Disease)
6. Diabetes
7. Accidents and Adverse Effects

 

2,051 deaths
1,809 deaths
479 deaths
299 deaths
289 deaths
210 deaths
166 deaths

For more information - call 410-887-2077


How many births are there to Baltimore County residents/How many are teen births?

In 1998, there were a total of 9,080 births to Baltimore County women. Of those, 775 were to mothers under 20 years old.

For more information - call 410-887-2077


What is the fertility rate?

The General Fertility Rate* for All Races is 56.8
The General Fertility Rate* for Whites is 50.9
The General Fertility Rate* for Blacks is 74.4
* Number of births per 1,000 women age 15 - 44


What is the teen birth rate?

The teen birth rate** for All Races is 36.3
The teen birth rate** for Whites is 28.1
The teen birth rate** for Blacks is 69.0
**Number of births per 1,000 females age 15 - 19


I am in need of alcohol and/or drug abuse treatment services for myself or my family.  How do I find a program?

The Alcohol and Drug Abuse Administration maintains a resource directory with the name, address, phone number and services offered for all DHMH certified programs operating in Maryland. These programs are listed by county on this website (Resource Directory) or for more specific information you can call the Treatment Services Division at 410-402-8600.


Is treatment available for pregnant women and women with children?

Since 1990, the Alcohol and Drug Abuse Administration has required publicly funded programs to give pregnant women priority for admission to treatment. For treatment options for women see ADAA's Resource Directory listing and search under "populations" for services for women and/or services for women and children.  If you have a specific need for this population that is not addressed in the Resource Directory contact ADAA at 410*402-8600 and request assistance from your regional Technical Services Manager.


I am looking for information about alcohol and drug abuse for a paper I am writing for school. Can you tell me where I can find the most recent resources, pamphlets or brochures on the topic?

The Prevention Office at ADAA is an affiliate of the Regional and Drug Awareness Resource (RADAR) Network, a service of Substance Abuse and Mental Health Services Administration (SAMHSA).The office maintains a resource center, open to the public, which stocks a limited supply of literature provided by the resources listed below. Call the office at 410-402-8600 to see if we have the materials on alcohol and drug abuse for which you may be looking

National Clearinghouse for Alcohol and Drug Information (NCADI) NACADI provides publications, resources, referrals, research and statistics, searchable databases, serves as a gateway to the Centers for Substance Abuse Treatment (CSAT) and Prevention (CSAP), and many other governmental agencies concerned with substance abuse. Publications may be ordered directly from NCADI through their online catalog.

Office of National Drug Control Policy (ONDCP) ONDCP provides information, resources, and links to many public policy and academic research centers concerned with alcohol and drug abuse.


I am currently providing substance abuse counseling and would like to become a DHMH Certified Program. How do I go about this process?

The Alcohol and Drug Abuse Administration (ADAA) welcomes and encourages the establishment of professional alcohol and drug abuse treatment services and facilities in the State of Maryland. The Department Of Health And Mental Hygiene (DHMH) conducts all licensing and certification activities through the the Office of Health Care Quality (OHCQ) located at Bland Bryant Building,  Spring Grove Hospital Center, 55 Wade Avenue, Catonsville, Maryland 21228, (410) 402-8050.

The Licensing and Certification Administration provides all of the necessary information required to become a licensed and certified alcohol and drug abuse treatment provider in the State of Maryland in accordance with Health-General Article § 8-404, Annotated Code of Maryland. In the case of programs treating heroin and other narcotic addictions using pharmacotherapy, additional licensing is required by the Food and Drug Administration (FDA), the Drug Enforcement Administration (DEA) and the State Office of Drug Control. These agencies requirements are included in the OHCQ information.

Separate license and certification is required for each level of care in the alcohol and drug abuse treatment continuum, and each location in which the treatment is to be provided. When requesting certification information of the OHCQ, please state the level of care you plan to have certified as there is a seperate application package for each level of care or modality. The OHCQ will mail the complete package to you. This will contain the State and federal regulations as well as additional agencies to contact when necessary.

Alcohol and drug abuse treatment services shall only be provided by the following:

  • Substance abuse treatment programs that are certified by the Department in accordance with Health-General Article § 8-404, Annotated Code of Maryland
  • Practitioners appropriately licensed, certified, or otherwise legally authorized under Health Occupations Article, Annotated Code of Maryland:
    or whom substance abuse treatment services fall within the practitioner's scope of practice, and
    who do not advertise their practice as an alcohol and drug abuse treatment program; and
  • Entities exempted from certification requirements in accordance with Health-General Article, §8-403(d), Annotated Code of Maryland.

Does CMS cover all childhood illnesses?

CMS assists families who have a child (or children) with a variety of disabling or long term conditions, but does not plan or purchase care for common childhood illnesses such as colds, flu or minor injuries.


What are examples of conditions CMS covers?

Covered conditions may not include but are not limited to: cerebral palsy, oral-facial anomalies, speech/language problems, spina bifida, heart disease/defects, hearing impairment, cystic fibrosis, chronic renal disease, epilepsy/seizure disorder.


How can I find out if my child's medical problem is covered?

Check with your local health department. Community health nurses assist in implementing the program statewide. A hospital social worker can also help you complete an application. Or, you may call the Central Office at 410-767-1818.


What are the CMS requirements?

Here are the basics:

Your child must have or be suspected of having a condition which is chronic and/or disabling; You must qualify financially on the basis of family income and expenses;

You must file an application and be determined CMS eligible before treatment is begun; All services must be preauthorized; Other financial resources such as Medicaid or health insurance, which may cover your child, must be used first to pay for services.


If my income places me above the CMS financial eligibility scale, does that mean that I should not apply?

Not at all. We take into account your medical expenses for the entire family and we make allowance for such expenses as child care. Out of pocket medical expenses can be deducted.


Does CMS cover dental care?

We cover dental care for eligible children who have disabling conditions which prevent them from receiving care in an ordinary dental office. Special dental clinics are approved to provide this care. We also purchase dental care for eligible children with oral facial anomalies such as cleft palate.


My child was covered by CMS for evaluation of a heart murmur two years ago. Does my child automatically qualify for evaluation and/or treatment of another condition now?

Eligibility must be updated each year. In addition, not all medical conditions qualify a child for our services.


One of my children is currently eligible for CMS services. Does this qualify my other children for services?

Not necessarily. The nature of the child's medical condition makes a difference.


How do I apply for assistance?

Applications are available at your local health department, the hospital clinic or department of social work. You may also call the CMS Central Office at 410-767-1818 if you would like an application mailed to you


Does the laboratories administration supply emergency courier service for correctional facilities and hospitals?

A. No. The Laboratories Administration does not supply courier service for any of the correctional facilities or hospitals. Therefore they must contact personnel within their facility or make private arrangements for this service.


Do we draw blood for out of state premarital testing/How long will it take to receive the results/How much does the testing cost?

A. No. We do not draw blood for premarital testing. This is done at some local health departments or at private physician offices. Once the Laboratories Administration receives the specimen, the results are usually mailed within 48 hours. There is no charge for premarital testing.


Can I bring food to the laboratory to be tested?

A. No. You must contact your local health department. They will collect any necessary information from you and make arrangements to collect the food sample and deliver it to the laboratory.


Does the state do paternity or forensic DNA testing?

A. No, the State of Maryland Laboratories Administration does not do any type of forensic DNA or paternity testing.


Do you provide training for medical technologists or certified phlebotomists?

A. No. Laboratories Administration does not provide training in these areas. Please contact your local community college for information on their programs.


Can you answer my questions regarding CLIA regulations or licensing?

A. Please call the Department of Health and Mental Hygiene’s Office of Health Care Quality at 410-402-8025 for questions regarding Maryland laboratories. Non-Maryland laboratories should contact the appropriate agency in their state.


Do you license clinical laboratories in the state of Maryland?

A. No. Call the Office of Health Care Quality at 410-402-8025 for licensing of Maryland clinical laboratories.


Do you license physicians?

A. No. Call the Board of Physicians, Quality Assurance, at 410-764-4777 for licensing of Maryland physicians.


How do I report a problem with a physician?

A. Call the Board of Physicians, Quality Assurance, at 410-764-4777 to report any problems with physicians.


How do I check to see if there have been complaints made against my doctor?

A. Call the Board of Physicians, Quality Assurance at 410-764-4777.


Can you tell me where I can get information about meningitis immunization?

A. Please contact Epidemiology and Disease Control at (410) 767-7600.


Can you give me a result for a specimen which my doctor sent to your laboratory rto be tested for gonorrhea?

A. After tests are performed, we send the results back to the health care provider. You will have to call your physician’s office or your local health department for the result. If you want to obtain results directly from the Laboratories Administration, you must make the request in writing and the Laboratories Administration must first notify your health care provider.


I want to send my child's stool to be tested for parasites. Do you accept specimens directly from patients for testing?

A. By law, we cannot accept specimens from the general public. You have to send specimens through your doctor or local health department.


I found a mold in my apartment. How can I go about having it tested?

A. Please contact your local health department, they will be able to assess the situation and decide on what to do. We cannot accept samples from the general public.


Where can I get a list of the drinking water certified laboratories in Maryland?

A. The list can be obtained from the Internet at: www.dhmh.state.md.us/labs/pdf//certifiedlist601.pdf, or by contacting the Certification Office at 410-767-5074, 410-767-5042, or 410-767-5853, or by email at: stancavagem@dhmh.state.md.us.


How can I get my environmental laboratory certified to analyze drinking water in Maryland?

A. You can obtain an application packet by contacting the Certification Office at 410-767-5074, 410-767-5042, or 410-767-5853, or by email at stancavagem@dhmh.state.md.us. A laboratory must apply for and be granted certification before a laboratory can analyze compliance samples in the State of Maryland.


Is Maryland a National Environmental Laboratory Accreditation Program (NELAP) authority?

A. Maryland has not joined NELAP at this time.


Does Maryland recognize NELAP accreditation?

A. Our reciprocal certification program recognizes the laboratory’s Drinking Water Certification from the State in which it is located. This certification can be a State program or NELAP, but it must be issued from the state where the laboratory is physically located. Certification must be applied for and granted before a laboratory can analyze compliance samples in the State of Maryland.


I got sick after eating this food. How do I have it tested and where?

A. Call your local health department for assistance. The Laboratory, by law, cannot accept a sample directly from a private citizen.


The electricity was off in my house. Is the food in the freezer or refrigerator okay to eat?

A. Please call Food Control at 410-767-8444, or your local health department.


I have a report of "microbiological examination of miscellaneous foods." What does it mean/Is the food bad/Did it make me sick?

A. Call the State Outbreak Investigation Office at 410-767-6677 or Food Control at 410-767-8444.


How do I get my water tested?

A. The Water Microbiology section tests water samples that are collected by sanitarians working for the county Health Departments. To have your water tested, you need to contact the Environmental Health Section of your County Health Department. There may be a charge for performing the test.


I had my water tested by the state three days ago. Could you please give me the results of that test?

A. The Water Microbiology Section does not release results of testing to individuals. You may obtain the results from the sanitarian in your county who collected the sample. Results on "Invoiced" samples are not released to the sanitarian until the invoice has been paid. The Water Microbiology Section completes its testing and reporting of results in two working days. The results should be available from the county Health Department about five working days after the sample was collected.


Do you accept samples a on……?

A. The Water Microbiology Section only accepts samples collected by registered sanitarians. These samples are submitted to the Laboratory through the county Health Departments. We do not process water samples on holidays. The Laboratories Administration regularly publishes a listing of dates when it will be closed (Holiday Schedule). We follow those guidelines. In addition, in October we provide all submitters with a schedule of when samples may be submitted during the Holiday season.


What are coliforms/what is their significance?

A. Coliforms are a type of intestinal bacteria that are used in assessing the quality of waters.


What is escherichia coli/what is its significance?

A. Escherichia coli is a specific type of coliform. It is associated with warm-blooded vertebrate fecal contamination of water. There are designated limits on the numbers of this organism that may be found in waters depending on the intended use of the water.


What are the enterococci/what is their significance?

A. Enterococci are another group of intestinal organisms that are used to determine the microbiological quality of water. They are the mandated indicator organism to be used when assessing the quality of marine or estuarine water.


What is the newborn screening program?

A. The Maryland Department of Health and Mental Hygiene offers newborn screening as a service to families with new babies. This program identifies newborn babies with certain rare, serious disorders of body chemistry. These disorders can be treated if detected early.

However, before your baby can be tested, you, as the parent, must agree. You may wish to discuss this issue with your spouse, another member, a friend, doctor, or nurse. We hope you will.


Why is my baby tested?

A. The testing is done to help assure that your baby will be as healthy as possible. A simple quick and economical blood test provides important information about your baby's health that you or even your doctor might not otherwise know.

The Newborn Screening Program identifies the few infants who may have one of several rare disorders and alerts the doctors to this possibility. With early diagnosis and medical treatment, serious illness can usually be prevented.


How is my baby tested?

A. Once you give permission, your baby's heel will be pricked to get a few drops of blood. This blood will then be placed on special absorbent paper, dried, and mailed to the State Department of Health and Mental Hygiene Laboratory for examination. The laboratory needs just a tiny sample of blood to do all of the tests described in this brochure. The heel prick feels no worse than being stuck by a pin. Complications, such as infection of the heel, are very rare.


What are the names of these disorders?

A. Biotinidase deficiency (BI-oh-TIN-a-dase)

The body is unable to recycle the B vitamin called Biotin (BI-oh-TIN). Babies with this deficiency need more biotin than other babies. Treatment with extra biotin prevents the mental retardation and deafness that would otherwise result.

Branched chain ketoaciduria (KEE toe-acid-u-ree-ah)

This defect results from the body's inability to use some components (the branched chain amino acids) of food protein. This defect is also called maple syrup urine disease because the urine smells like maple syrup! This disorder is due to the lack of an enzyme (a chemical substance in the body). Treatment with a special diet can prevent life threatening complications.

Galactosemia (ga-LAK-toe-see-me-ah)

Milk sugar (galactose) cannot be used by the body due to the lack of an enzyme. A diet low in galactose can prevent life-threatening complications.

Homocystinuria (HO-mo-SIS-tin-u-ree-ah)

Lack of an enzyme in the liver can produce mental retardation and body changes. A special diet can prevent mental retardation and other complications.

Hypothyroidism (HI-po-THI-royd-ism)

The body is unable to produce enough thyroid hormone (thyroxin) which leads to mental retardation and slow growth. This condition can be treated by giving thyroxin tablets.

Phenylketonuria (FEN-nil-KEE-tone-u-ree-ah)

Also called PKU. A component of food protein (phenylalanine) cannot be used by the body due to the lack of an enzyme. A special diet low in phenylalanine can prevent the brain damage that would otherwise result.

Sickle Cell Anemia

This is a serious blood disorder. Under certain conditions the abnormal blood cells can clog up the small blood vessels causing painful "crises." Babies with sickle cell anemia also have less resistance to infections, which may be life threatening. A regular treatment program using penicillin helps avoid serious complications.

Tyrosinemia (TY-ro-SIN-e-me-ah)

Tyrosine, another component of the protein in food, cannot be used properly. This can result in a variety of complications including brain damage, and may be life threatening. Children with this disorder are treated with a special diet and in some cases with a liver transplant.

Work is still going on to develop tests for other serious disorders. Your baby may be tested for these as well. You will be told if any of these new tests suggests that your baby might have a problem.

From time to time, the state laboratory conducts studies on other important health problems using these specimens. These are only done after all the other tests are completed. These studies determine how many babies are affected by the problem being studied. They do not tell us whether individual babies have the problem, because the samples are not identified by name.


But my baby seems healthy, are the tests still necessary?

A. Yes, the tests are necessary. Most infants with conditions identified by the Newborn Screening Program show no obvious signs of illness immediately after birth. However, each of these disorders can cause serious problems. If not found early and treated, all, except sickle cell anemia may cause brain damage and mental retardation.

THERE ARE MANY OTHER CAUSES OF MENTAL RETARDATION. We have only dealt with the few for which there are good screening tests. Poor growth, impaired vision, and lowered resistance to infection can also occur as a result of some of these disorders.

These disorders do not always show symptoms in the same way. Some babies may become dangerously ill within the first few weeks of life. Others may appear healthy for months or even the first few years of life. In either situation, serious harm is occurring that could be prevented with early treatment. Once the damage has occurred it can never be repaired.


Is my permission required?

A. Most parents want to be informed about what is important to their baby's health so they can be sure that their child receives good care. Testing newborns for these disorders is an important part of good baby care.

The State of Maryland requires that you be asked for permission before the screening tests are done. You will receive a permission form after your baby is born. This will give you the chance to say "yes" or "no." Please, say 'YES'!


How much will these tests cost?

A. The State Laboratory charges the hospital a small fee for doing the tests on your baby’s blood sample. In addition, the doctor, clinic, or hospital may charge a small fee to do the heel prick.


How does a baby get one of these disorders?

A. Except for hypothyroidism, a baby inherits the disorder from both parents. Parents and relatives usually show no sign of the disorder. In most cases of hypothyroidism the cause is not known. In a few, it is inherited.

These disorders are quite rare, and the chances are excellent that your child will not have one of them. The few children who are born with these problems are generally from healthy families. Testing EVERY baby after birth will make sure that each infant who has a disorder will be identified - and started on early treatment.


When is the best time to test my baby?

A. We strongly recommend that each baby be tested twice.

The first test is usually done shortly before the baby leaves the hospital. For the most reliable results, it should be done after the baby has received at least 24 hours of breast or formula feedings.

In some cases, babies leave the hospital before they have had milk for 24 hours. They should be tested before they leave the hospital, but some of the test results will not be accurate because the baby hasn't yet had enough milk. The test should be repeated as soon as possible after the baby has had 24 hours of milk feedings. This will probably be the case by the time you take your baby to the doctor or clinic for his first check-up, which should be within the first two weeks of life. If your baby was not born in a hospital, the first test should be done at the first check-up, again, preferably within the first two weeks.

Most doctors will routinely obtain a second blood sample when the baby is a little older (4 to 6 weeks), even if the first test was ideal and normal. This second test just gives us another chance to find the babies with problems.


How soon will I know the results?

A. In most cases, the test results will be normal and you will not be notified. Your doctor or clinic will get the report when the tests are completed.

Results are usually available in about ten days. Generally, parents are notified only if there is a problem. You can ask about the results when you bring your baby to the doctor or clinic for a regular checkup.

Although "no news is good news," it is important to remember that these tests provide information only about the disorders that we have discussed. Even if your infant does not have one of these particular disorders, there may be other medical problems that cannot be picked up by these tests. Therefore, it is very important for your baby to have regular checkups and good general medical care.


What if I am told that a retest is necessary?

A. Re-testing may be required for a number of good reasons. The most frequent reason is that the first sample contained too little blood to allow for completion all the tests. This does not mean there is anything wrong with the baby. It simply means that another sample must be obtained so that the complete set of tests can be performed.

On the rare occasions when the test indicates a possible problem, a new blood sample is requested, and the tests are repeated. As a general rule, only when one of the test results is abnormal for second time will the doctor discuss the need for further evaluation.

If you are asked to have your baby re-tested, please act quickly!


What if my baby has one of these disorders/is there a cure?

A. Because most of these disorders are inborn problems of the body chemistry, they cannot be "cured" (just as eye color or height cannot be permanently changed). However the serious effects of the disorder can be lessened and often completely prevented by early treatment. The treatment is usually a special diet or medication. The health department or your doctor will make arrangements for referral and treatment.


If this child has a disorder, will my future children have it also?

A. The answer to this question is an individual one and will depend upon your child’s diagnosis. It can best be answered by a genetic counselor who can, with your help, study your family’s health history. This process is called genetic counseling.

Many families seek genetic counseling to better understand why they happened to have a child with an inherited disorder. They may also wish to discuss possible risks to future children. If you would like more information about genetic counseling, your doctor or health department will help you to obtain it.


How can I make it easier for the doctor to help my baby?

A. Please give your doctor or clinic a telephone number where you can be reached. If your address changes after you leave the hospital, it is important that your doctor or clinic know how to reach you. Please give them your new address and telephone number.

If your doctor asks you to bring the baby in for re-testing, do so as soon as you can. If your child does have a disorder, your prompt action in following the doctor’s instructions can be very important.

As parent, you can help to assure the health of your child and of the new generation by your cooperation with the Newborn Screening Program.


I am going to collect a diagnostic or environmental specimen/sample, what do I need to do, how is it to be handled, what lab slip, etc?

A. Please review the Guide to Public Health Laboratory Services and Guide to Environmental Laboratory Services for answers to your questions.


Where do I go for immunizations?

A. Contact your doctor or local health department.


What is the phone number to a specific central laboratories lab area in Baltimore?

A. Laboratories Administration Functional Directory


How late may I bring samples into the lab?

A. Samples can be brought in from 8:00 a.m. until 5 p.m., Monday through Friday.


When will my samples get to Baltimore?

A. Your samples will be in Baltimore the following morning.


Who will take the call?

Client Services Representative (CSR): When anyone calls the toll-free number, a CSR will answer the phone. They will get some general information, such as your name and the reason for calling. If treatment is needed, the caller can talk to a Care Manager.

Care Manager: Care Managers coordinate services. They are experienced and licensed. They will help you get the best care possible.

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